{"id":424729,"date":"2026-08-21T00:37:55","date_gmt":"2026-08-20T16:37:55","guid":{"rendered":"https:\/\/library.usj.edu.mo\/?post_type=tnc_col_19631_item&#038;p=424729"},"modified":"2026-08-24T12:18:03","modified_gmt":"2026-08-24T04:18:03","slug":"integrating-internal-corporate-communication-icc-strategies-to-enhance-occupational-safety-and-health-osh-management-a-case-study-of-macaus-integrated-leisure-enterprise","status":"publish","type":"tnc_col_19631_item","link":"https:\/\/library.usj.edu.mo\/zh\/student-thesis-dissertation\/integrating-internal-corporate-communication-icc-strategies-to-enhance-occupational-safety-and-health-osh-management-a-case-study-of-macaus-integrated-leisure-enterprise\/","title":{"rendered":"INTEGRATING INTERNAL CORPORATE COMMUNICATION (ICC) STRATEGIES TO ENHANCE OCCUPATIONAL SAFETY AND HEALTH (OSH) MANAGEMENT : A CASE STUDY OF MACAU&#8217;S INTEGRATED LEISURE ENTERPRISE"},"content":{"rendered":"<p>THIS RESEARCH USED A QUALITATIVE APPROACH TO EXPLORE THE ENVIRONMENTAL, SOCIAL, AND GOVERNANCE (ESG) PRACTICES IMPLEMENTED BY SME RESTAURANTS IN MACAU. IN-DEPTH INTERVIEWS WERE CONDUCTED WITH EIGHT (8) SME RESTAURANT OWNERS AND MANAGERS TO UNDERSTAND THEIR ESG INITIATIVES AND THEIR CHALLENGES. KEY FINDINGS INCLUDE: ENVIRONMENTAL INITIATIVES: MANY RESTAURANTS HAVE ADOPTED PRACTICES SUCH AS LIMITING PLASTIC USE, BETTER FOOD MANAGEMENT, AND ORGANIC WASTE RECYCLING, OFTEN DRIVEN BY GOVERNMENT REGULATIONS RATHER THAN BROADER ESG CONSIDERATIONS.\u00a0 COMMUNITY ENGAGEMENT AND SOCIAL RESPONSIBILITY: SOCIAL PRACTICES ARE LESS ADOPTED, WITH SOME RESTAURANTS COLLABORATING WITH CHARITIES, HIRING INDIVIDUALS WITH DISABILITIES, AND DONATING FOOD. HOWEVER, MOST DO NOT MAKE MONETARY DONATIONS OR ENGAGE IN SPONSORSHIP ACTIVITIES DUE TO FINANCIAL CONCERNS RATHER THAN A LACK OF CONSUMER TRUST.\u00a0 GOVERNANCE INITIATIVES: RESTAURANTS HAVE ADOPTED ELECTRONIC WORKFLOWS, RISK MANAGEMENT PRACTICES, AND STAKEHOLDER MANAGEMENT APPROACHES, INCLUDING A FLEXIBLE APPROACH TO EMPLOYEE MANAGEMENT FOCUSED ON OPERATIONAL EFFICIENCY RATHER THAN INVESTOR ATTRACTION. THE FINDINGS INDICATE THAT FOR SME RESTAURANTS, THE KEY DRIVERS FOR ESG IMPLEMENTATION ARE MORE FOCUSED ON FACTORS SUCH AS COST-SAVINGS AND OPERATIONAL EFFICIENCY RATHER THAN BROADER CONSIDERATIONS AROUND INVESTOR INTEREST OR CONSUMER TRUST. THIS STUDY PROVIDES INSIGHTS INTO HOW SME RESTAURANTS INTEGRATE ESG ELEMENTS INTO THEIR OPERATIONS<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","class_list":["post-424729","tnc_col_19631_item","type-tnc_col_19631_item","status-publish","format-standard","hentry","tnc_tax_19912-business-administration","tnc_tax_19818-english","tnc_tax_19716-faculty-of-business-and-law","tnc_tax_19659-master-thesis","tnc_tax_19651-master"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":[],"comment_info":0,"featured_img":false,"coauthors":[],"author_meta":{"author_link":"https:\/\/library.usj.edu.mo\/zh\/author\/emilychan\/","display_name":"emily chan"},"relative_dates":{"created":"Posted 1 \u9031 ago","modified":"Updated 4 \u5929 ago"},"absolute_dates":{"created":"Posted on 21 8 \u6708, 2026","modified":"Updated on 24 8 \u6708, 2026"},"absolute_dates_time":{"created":"Posted on 21 8 \u6708, 2026 12:37 \u4e0a\u5348","modified":"Updated on 24 8 \u6708, 2026 12:18 \u4e0b\u5348"},"featured_img_caption":"","tax_additional":{"tnc_tax_19912":{"linked":["<a href=\"https:\/\/library.usj.edu.mo\/zh\/programme\/business-administration\/\" class=\"advgb-post-tax-term\">BUSINESS ADMINISTRATION<\/a>"],"unlinked":["<span class=\"advgb-post-tax-term\">BUSINESS ADMINISTRATION<\/span>"],"slug":"tnc_tax_19912","name":"PROGRAMME"},"tnc_tax_19818":{"linked":["<a href=\"https:\/\/library.usj.edu.mo\/zh\/language\/english\/\" class=\"advgb-post-tax-term\">ENGLISH<\/a>"],"unlinked":["<span class=\"advgb-post-tax-term\">ENGLISH<\/span>"],"slug":"tnc_tax_19818","name":"LANGUAGE"},"tnc_tax_19765":{"linked":[],"unlinked":[],"slug":"tnc_tax_19765","name":"SUPERVISOR(S)"},"tnc_tax_19716":{"linked":["<a href=\"https:\/\/library.usj.edu.mo\/zh\/faculty-research-unit\/faculty-of-business-and-law\/\" class=\"advgb-post-tax-term\">FACULTY OF BUSINESS AND LAW<\/a>"],"unlinked":["<span class=\"advgb-post-tax-term\">FACULTY OF BUSINESS AND LAW<\/span>"],"slug":"tnc_tax_19716","name":"FACULTY \/ RESEARCH UNIT"},"tnc_tax_19659":{"linked":["<a href=\"https:\/\/library.usj.edu.mo\/zh\/resource-type\/master-thesis\/\" class=\"advgb-post-tax-term\">THESIS &amp; DISSERTATION<\/a>"],"unlinked":["<span class=\"advgb-post-tax-term\">THESIS &amp; DISSERTATION<\/span>"],"slug":"tnc_tax_19659","name":"Document Type"},"tnc_tax_19651":{"linked":["<a href=\"https:\/\/library.usj.edu.mo\/zh\/degree-level\/master\/\" class=\"advgb-post-tax-term\">MASTER<\/a>"],"unlinked":["<span class=\"advgb-post-tax-term\">MASTER<\/span>"],"slug":"tnc_tax_19651","name":"DEGREE LEVEL"}},"series_order":"","_links":{"self":[{"href":"https:\/\/library.usj.edu.mo\/zh\/wp-json\/wp\/v2\/tnc_col_19631_item\/424729","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/library.usj.edu.mo\/zh\/wp-json\/wp\/v2\/tnc_col_19631_item"}],"about":[{"href":"https:\/\/library.usj.edu.mo\/zh\/wp-json\/wp\/v2\/types\/tnc_col_19631_item"}],"replies":[{"embeddable":true,"href":"https:\/\/library.usj.edu.mo\/zh\/wp-json\/wp\/v2\/comments?post=424729"}],"version-history":[{"count":1,"href":"https:\/\/library.usj.edu.mo\/zh\/wp-json\/wp\/v2\/tnc_col_19631_item\/424729\/revisions"}],"predecessor-version":[{"id":432026,"href":"https:\/\/library.usj.edu.mo\/zh\/wp-json\/wp\/v2\/tnc_col_19631_item\/424729\/revisions\/432026"}],"wp:attachment":[{"href":"https:\/\/library.usj.edu.mo\/zh\/wp-json\/wp\/v2\/media?parent=424729"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}