STUDY ON USER ACCEPTANCE OF RESIDENT BEHAVIOR FOR E-GOVERNMENT SERVICES IN MACAO: MACAO ONE ACCOUNT STUDY

ABSTRACT

INDUSTRIAL ORGANIZATION, THEORY OF THE FIRM AND BOUNDARIES OF THE FIRM ARE WELL ESTABLISHED FIELDS OF STUDY INVOLVED IN THE SIZE, STRUCTURE AND SCOPE OF A CORPORATE ENTITY (I.E. FIRM) TO THE MARKET. HOWEVER, A KEY CHARACTERISTIC OF CORPORATE ENTITIES IS THAT ECONOMIC CONCERNS (COSTS AND PROFIT) IS THE OVERRIDING OR DOMINANT FACTOR. THIS PAPER ATTEMPTS TO APPLY THE ABOVE MENTIONED CONCEPTS TO ORGANIZATIONS SUCH AS PUBLIC INSTITUTIONS WHERE ECONOMIC CONCERNS ARE SECONDARY CONSIDERATIONS, TO SEEK A MORE OBJECTIVE ANALYSIS ON WHAT THE STRUCTURE AND SCOPE OF SUCH ORGANIZATIONS SHOULD BE