EVALUATING AN ENTERPRISE CONTENT MANAGEMENT FOR THE MACAO GOVERNMENT AGENCY

Abstract

INFORMATION CONTAINED WITHIN DOCUMENTS IS AN ESSENTIAL INGREDIENT OF ANY OFFICE OPERATION. A CONTENT MANAGEMENT APPLICATION (CMA) IS AN ORGANIZATION PLAN FOR THE CONCEPTION, USE, RETENTION, DISPOSAL AND SELECTIVE PRESERVATION OF ITS DATA. USING AN APPROPRIATE CMA FRAMEWORK CAN GREATLY HELP MACAO GOVERNMENT AGENCIES, FOR INSTANCE, THAT ARE INCREASINGLY USING ELECTRONIC MEANS TO CREATE, EXCHANGE AND STORE A MAJOR VARIETY OF RECORDS DAILY. BY DEFINITION, A RECORD IS INFORMATION, IN WHATEVER FORM, FOR GOVERNMENT FUNCTIONS, ACTIVITIES, DECISIONS AND OTHER IMPORTANT TRANSACTIONS. AS EXPECTED, AS THE VOLUME OF ELECTRONIC INFORMATION INCREASES, SO DOES THE COMPLEXITY OF MANAGING ELECTRONIC RECORDS. THIS PROJECT GOAL WAS TO EVALUATE THE SOFTWARE CAPABILITIES OF THE ALFRESCO© ENTERPRISE CONTENT MANAGEMENT (ECM) AGAINST A SET OF FUNCTIONAL REQUIREMENTS, AIMED BY THE MACAO GOVERNMENT AGENCY. DRAWING ON THE RESULTS OF THIS EVALUATION, THE PRESENT ANALYSIS CONCLUDES THAT ALFRESCO© ECM IS CAPABLE OF SUPPORTING AN ENTIRE AGENCY NEEDS RELATED TO THE MANAGEMENT OF ITS RECORDS CONTENT.