TURNOVER INTENTIONS IN MACAO: THE ROLE OF PERCEIVED SUPPORTS AND JOB ALTERNATIVE PERCEPTIONS

ABSTRACT

THIS STUDY EXAMINED THE RELATIONSHIPS BETWEEN ORGANIZATIONAL JUSTICE, JOB SATISFACTION, AND SUBJECTIVE WELL-BEING OF MEDICAL DOCTORS AND NURSES IN MACAO. IT APPLIED A QUANTITATIVE METHODOLOGY THROUGH A CROSS-SECTIONAL APPLYING SELF-RESPONSE QUESTIONNAIRES TO 149 HEALTHCARE WORKERS.  CONSISTENT WITH THE GROUP-ENGAGEMENT MODEL (TYLER & BLADER, 2003), FINDINGS INDICATE THAT ORGANISATIONAL JUSTICE AND JOB SATISFACTION IMPROVE SUBJECTIVE WELL-BEING. YET, INCONSISTENT WITH THE MODEL AND OUR HYPOTHESES, ORGANIZATIONAL JUSTICE DID NOT AFFECT WORK SATISFACTION. FINALLY, NURSES EXPERIENCED LESS POSITIVE JUSTICE PERCEPTIONS THAN DOCTORS.  THE STUDY PROVIDES INSIGHTS INTO THE RELATIONSHIP BETWEEN ORGANIZATIONAL JUSTICE, JOB SATISFACTION, AND SUBJECTIVE WELL-BEING AMONG HEALTHCARE PROFESSIONALS, WHICH MIGHT HELP ENHANCE WORKING CONDITIONS. HEALTHCARE ORGANIZATIONS SHOULD PRIORITIZE PROMOTING JOB SATISFACTION AND JUSTICE PERCEPTIONS TO INCREASE HEALTHCARE PERSONNEL'S SUBJECTIVE WELL-BEING.  THE CROSS-SECTIONAL DESIGN LIMITS CAUSAL INFERENCES ABOUT VARIABLE RELATIONSHIPS, AND THE SELF-REPORTED DATA MAY HAVE SOCIAL DESIRABILITY OR RESPONSE BIASES. STILL, THE ORIGINALITY AND VALUE OF THIS PAPER LIE IN ITS CONTRIBUTION TO THE LITERATURE ON THE WELL-BEING OF HEALTHCARE WORKERS, PARTICULARLY IN THE UNIQUE CONTEXT OF MACAO. TO OUR KNOWLEDGE, THIS IS THE FIRST STUDY IN MACAO TO EXAMINE THE RELATIONSHIP BETWEEN ORGANIZATIONAL JUSTICE, JOB SATISFACTION, AND SUBJECTIVE WELL-BEING AMONG HEALTHCARE WORKERS