HUMAN VS. MACHINE: PERCEPTION OF THE ELDERLY FOR TRANSFORMATION FROM COUNTER SERVICE TO SELF-SERVICE IN THE BANKING SECTORDocumentMetadataORIGINAL TITLEHUMAN VS. MACHINE: PERCEPTION OF THE ELDERLY FOR TRANSFORMATION FROM COUNTER SERVICE TO SELF-SERVICE IN THE BANKING SECTORAUTHOR (LAST NAME, FIRST NAME)WONG, I. PENGDEGREE LEVELMASTERFACULTY / RESEARCH UNITFACULTY OF BUSINESS AND LAWPROGRAMMEBUSINESS ADMINISTRATIONDOCUMENT TYPEThesis & DissertationGRADUATE YEAR2025LANGUAGEENGLISHREAD THE DOCUMENThttps://dspace.usj.edu.mo/handle/123456789/6645Attachments